Internet Explorer is deprecated and no longer a recommended browser for launching a VDI desktop. It is recommended to use Microsoft Edge.

Please watch our VDI certificate selection video for details and to ensure you are selecting the right certificate. Once the box to enter your PIN presents, check to see if a second certificate icon appears. In this short video, we will show you how to install Google Chrome remote desktop on Windows 10 as an extension.For more details, check.

Both PIV-Auth and Email certificates may now display when logging in and the system may default to the incorrect one.

If you’ve received a new CAC after July 31 , 2020, or you’ve been informed your DLA account has transitioned to PIV-Auth, use the 16-digit PIV-Auth certificate when logging in, otherwise continue using the 10-digit DoD EMAIL certificate.

Close all browser windows and try again.I closed it then tried to go to manage apps ony google account and that wouldnt.

After installing the beta I opened it and all that happened was a white screen came up with the text 'Document not available' in the corner and it just kept reloading at like every quarter second. VDI not working? Try the following first: I decided to opt in to be a beta tester for Chrome Remote Desktop.

Google chrome remote desktop install